1. Introduction

TBN Tech Consultancy ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.tbntech.co.uk] and engage with our services.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To deliver the services you request, including web development, app development, and other IT consultancy services.
  • To Improve Our Services: To understand how our services are used and to enhance user experience.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send administrative information.
  • For Marketing Purposes: To send you promotional materials and updates, where you have consented to receive such information.
  • To Comply with Legal Obligations: To fulfill our legal and regulatory requirements.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
  • Consent: Where you have provided consent for specific processing activities.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

5. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Data Protection Rights

Under the UK GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe